Customer Testimonials

We are happy to include a range of testimonials from satisfied customers, past and present for you to read through below.

23rd July: Lauderdale Coaches of Lauder Berwickshire took possession of their second vehicle from Auto Service (Pontypool) Ltd. Proprietor Mr Stuart Todd completed the sale and travelled to collect his new acquisition. Once again he was very satisfied with the way the deal was carried with Haydn Skinner stating " This is the second time I have travelled to you to buy a vehicle and as before you have done what you say you will do".

Mr Stuart Todd - Lauderdale Coaches

Brian and Angela recently bought their LDV Convoy minibus.

Hi all

Just a we note to tell you about this lot down in beautiful Pontypool'
Well my wife and I drove over night from west coast of Scotland to sunny Wales;
Only to be greeted by Hayden and a cup, of coffee and then to the reason for all the miles
My second hand mini bus.
I have never seen a mini bus so clean and prepped for sale like it. It was sparkling.
and well priced .
If you look at the intro to this firm it;is as it say,s. Well founded and family run, Hayden gave us a brief run down about the history of the firm and the lead up to where they are now a Professional outfit who you can phone and chat and order parts.
I have delt with a few dealerships in the past 10 years and never had the notion to write such as I have to day. 17/05 2010
to proove this message I will include my email briansmith02@aol.com
all this leaves me to do is say a big thank you to all at Auto Services Pontypool.LTD

Thank you again Hayden and all the peeeeeps

Yours Gratefully Brian and Angela
All the best from Scotland

AUTO SERVICE (PONTYPOOL) LTD 14.04.2011

We recently took delivery of the second pre owned wheelchair adapted minibus purchased from Auto Service in Pontypool. Due to the distance between Grimsby and Pontypool I was unable to view the vehicles prior to purchase, therefore I had to rely entirely on the integrity of the supplier.

Having taken delivery of the first minibus in October 2010 I had no hesitation whatsoever in ordering a second vehicle, sight unseen, this month. Both vehicles are low mileage and absolutely immaculate. The sales service at Auto Service is second to none, no hard sell – just friendly and efficient – every detail is attended to and both vehicles were delivered to my door.

If you are, as I was myself, trawling through site after site looking for low mileage vehicles supplied as new, look no further. This company is a delight to deal with and you can buy with 100% confidence.

MIDGE CURRY

MANAGER

GRIMSBY, CLEETHORPES & DISTRICT DIAL-A-RIDE

11th April 2011

Auto Service (Pontypool) Ltd

Rockhill Road

Pontypool

Gwent. NP4 8AN

Dear Mr. Haydn Skinner,

I am writing to express my gratitude on the way you handled our recent purchase of another minibus.

Having dealt with various dealerships over the last 20 years, I was pleasantly to have not only a very personalized approach but also a very professional service. I believe larger companies forget their customers' needs and lose interest once they have gained a sale. You, however, made sure we were happy not only with the vehicle but the follow-up was un-surmountable. After several hiccups were encountered by us, you remained helpful and patient and without a doubt Alliance will continue to do business with you as our business continues to grow.

It goes without saying that Alliance will be highly recommending your company to anyone who asks where our vehicles were purchased.

Thank you, once again for all your help.

Yours Sincerely

Angela Woodman.

Sales & Marketing Manager

Angela Woodman Sales & Marketing Manager - Alliance Minibus & Executive Car Services