Customer Testimonials

We are happy to include a range of testimonials from satisfied customers, past and present for you to read through below.


11th August 2014

It is now a month or so since we proudly took delivery of our new (new to us) Ford Transit minibus.

I would like you to know that we, Prestbury Memorial Trust, Cheltenham are extremely pleased with our vehicle. We thought we would be! It is a pleasure to drive and it is performing very well.

I wish to thank you Haydn for your excellent  professional and helpful service and to your service back up team also. I know we are probably just another sale you have chalked up but we have been appreciative of the help and advice you have provided us with.

I originally picked up on your web site but we have to thank Tim Turton who was at Cheltenham Community Transport (who you will be aware has now left the above organisation) for explaining to me about your good helpful service.

The access step you installed recently is making a huge difference inasmuch the less agile members of our clientel can enter the bus almost without assistance. One never knows.. we could be in the market for another bus at some time in the future ! Never say never

Best Regards


P N Woodcock. Transport


23rd July:  Lauderdale Coaches of Lauder Berwickshire took possession of their second vehicle from Auto Service (Pontypool) Ltd. Proprietor Mr Stuart Todd completed the sale and travelled to collect his new acquisition. Once again he was very satisfied with the way the deal was carried with Haydn Skinner stating ” This is the second time I have travelled to you to buy a vehicle and as before you have done what you say you will do”.

Mr Stuart Todd – Lauderdale Coaches

Brian and Angela recently bought their LDV Convoy minibus.

Hi all

Just a we note to tell you about this lot down in beautiful Pontypool’

Well my wife and I drove over night from west coast of Scotland to sunny Wales; Only to be greeted by Hayden and a cup, of coffee and then to the reason for all the miles My second hand mini bus.
I have never seen  a mini bus so clean and prepped for sale like it. It was sparkling. and well priced.

If you look at the intro to this firm it;is  as it say’s.  Well founded and family run,  Hayden gave us a brief run down about the history of the firm and the lead up to where they are now a Professional outfit who you can phone and chat and order parts.

I have delt with a few dealerships in the past 10 years and never had the notion to write such as I have to day. 17/05 2010 to proove this message I will include my email all this leaves me to do is say a big thank you to all at Auto Services Pontypool LTD.

Thank you again Hayden and all the peeeeeps

Yours Gratefully  Brian and Angela.

All the best from Scotland


We recently took delivery of the second  pre owned wheelchair adapted minibus purchased from Auto Service in Pontypool.  Due to the distance between Grimsby and Pontypool I was unable to view the vehicles prior to purchase, therefore I had to rely entirely on the integrity of the supplier.

Having taken delivery of the first minibus in October 2010 I had no hesitation whatsoever in ordering a second vehicle, sight unseen, this month.  Both vehicles are low mileage and absolutely immaculate.  The sales service at Auto Service is second to none, no hard sell – just friendly and efficient – every detail is attended to and both vehicles were delivered to my door.

If you are, as I was myself, trawling through site after site looking for low mileage vehicles supplied as new, look no further.  This company is a delight to deal with and you can buy with 100% confidence.





Dear Mr. Haydn Skinner,

I am writing to express my gratitude on the way you handled our recent purchase of another minibus.

Having dealt with various dealerships over the last 20 years, I was pleasantly to have not only a very personalized approach but also a very professional service. I believe larger companies forget their customers’ needs and lose interest once they have gained a sale. You, however, made sure we were happy not only with the vehicle but the follow-up was un-surmountable. After several hiccups were encountered by us, you remained helpful and patient and without a doubt Alliance will continue to do business with you as our business continues to grow.

It goes without saying that Alliance will be highly recommending your company to anyone who asks where our vehicles were purchased.

Thank you, once again for all your help.

Yours Sincerely

Angela Woodman.

Sales & Marketing Manager

Angela Woodman Sales & Marketing Manager – Alliance Minibus & Executive Car Services